The Moral Equation
I’ve been writing a lot about values and vision lately over on the Thoughstream blog and that got me thinking about this really cool (to me) equation I learned in while taking the Provincial Instructors Diploma Program (PID) at Vancouver Community College… eons ago.
I actually hunted around for quite awhile looking for this equation. I even went so far as to post a plee for help in finding it, on the Facebook page for the PID program. Now that I have found it, it’s not quite a fantabulous as I recalled but it’s still pretty cool so I thought I’d share it.
The most often used example of this equation in action is the pro-life debate. The vast majority of people are “pro-life”, that would be the moral standard. Most people believe life is “good”, they value it. Where people differ is in their understanding and belief of the “facts”. Some people believe that life begins at conception or before and other believe it begins at some other time. What you believe to be the “truth” determines your moral judgement around abortion.
What we believe to be the truth is usually influenced by our culture, our upbringing and what our peers ascribe a “the truth”. With the internet and it’s enabling of access to a wider variety of “truth” maybe we’ll see more acceptance of other people’s truths and less harsh judgements of others… we can hope right…
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Social Media 101 – STRONG 2013
I had the great pleasure of facilitating a couple of sessions on social media at STRONG – the First Nations Technology Council’s
Summit of
Technology,
Resources,
Opportunities,
Networks and
Growth conference.
You can check out my Storify about the conference and can also see what the folks from Hello Cool World captured, recorded and blogged about at this outstanding event.
The sessions I facilitated were about using social media as a way to engage community and as usual I tried to cram way too much information into a very short hour… So as promised here are the online resources along with some extra information which will make total sense to anyone who attended the session and with little tweaking I will make sure it makes sense to anyone who didn’t attend also.
Here is the link to download a modified version of the workbook that we used.
Don’t forget to follow the First Nations Technology Council (FNTC) on Twitter @FN_TechCouncil or you can Like them on First Nations in BC Portal on Facebook.
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Flipping neighborhood design – City planning options
Warren Karlenzig’s TEDx talk about using collective intelligence to co-create cities of the (near) future.
Recently the city of Chilliwack unveiled a new plan for the downtown. It seems like a great, values and vision based plan to revitalize the downtown core. The idea is to create the conditions that could facilitate development of a Live – Work – Play neighborhood. On the surface it appears like a great idea and yet for some reason it has rankled me from the beginning. I can finally put words to that gut instinct, so here goes.
The downtown plan
The plan is simple. Level the city owned building that no one seems to be able to figure out what to do with and thereby create a blank slate.. ok, not quite a blank slate.. for developers to paint a city scape on. The deal is that the boundaries are set by the city, the canvas is a bit limited as are the colours but outside of that you are invited to invest by building something that allows people to live, work and play in that neighborhood. Fair enough.
Gentrification of the downtown core
One of the challenges I have with this is related to the reality of the downtown core. The people that already live, work and play there will be displaced if this plan comes to fruition. Cost of living in the area will go up and the police will be instructed, or they will take it upon themselves, to move the sex trade workers, dealers and downtrodden out of the area. Ya, we are talking gentrification here folks. And lets be very, very clear about one thing. This will not solve the problems of complex trauma and the symptoms that state produces – addiction, self harm and violence. They will just move a street over, as they did in Gastown.
Systems thinking done wrong
The other challenge I have with the plan is that it’s based on faulty thinking. It uses a model of thinking and planning that is excellent when the problem is complicated but lousy with the problem is complex. The nut shell explanation of the difference is that sending a man to the moon, or landing Curiosity on Mars is complicated while raising a child is complex. City planners would love to convince you that planning a neighborhood makeover is complicated and therefore the tools of the complicated domain will work. They are wrong. Revitalizing the downtown core has more in common with raising a child than it does sending a piece of equipment into space.
Planning in the complicated domain
In a complicated environment you can create a community or organizational vision, determine where you are now, measure the gap and then create a stepwise plan to close the gap. It works. I use it all the time… in complicated environments. We define good practices, measure for progress against the plan, and if problems arise we call in experts. The problems are known or at least knowable as are the solutions. The process that works in this domain is to Sense (survey, study, research) what is going on, Analyze the situation(s) and Respond based on the analysis.
In the Complex Domain what works is to Probe-Sense-Respond... repeatedly. Very much like raising a child. You create safe to fail experiments called Probes. Notice the effect of the probe, especially the probes that do not work. Have in place a way to amplify probes that do work and dampen probes that don’t work.
Safe to fail examples in child rearing could be the many different ways to try and get a teenager up for school on time.
- it’s time to get up dear
- get up now, get up now, get up now…
- get up or else
- buy kid an alarm clock
- leave it up to the kid to get themselves out of bed and accept the natural consequences
- negotiate a strategy
I use teenagers as an example because they are the most complex creatures on the planet. What works with one in one situation may not work with others and what works with one on one day may not work at all the next day. Setting flexible boundaries, having a way to reinforce wanted behaviours while discouraging unwanted behaviours and being willing and able to adapt your approach is really the only method that works.
The process of renewing or growing the downtown core is very much like parenting. Here’s my take on how the city is approaching this.
We brought together a bunch of well intended relatives and created a vision on behalf of the child. The vision was very specific.. so instead of envisioning a happy, health, well adjusted human they decided how she would dress, act, who her friends would be and what she woud do when she grew up. They did this with the best of intentions because they only wanted the very best for her.
The problem was that although this approach had worked with her brother, she had other ideas. She wanted to be an artist, not a architect. She wanted to wear eclectic and fashion forward clothes, not colour matched seperates. She wanted to be able to.. ok, you get the idea.
Once heritage buildings are torn down, they are just gone. The possibilities become very limited. Now that we have invested in and approved a city plan other options will not be seen.
The city has decided to limit the possibilities for an emerging downtown core as the only strategy. It will be awesome.. if it works. It is not however a safe to fail plan. Once heritage buildings are torn down, they are just gone. The possibilities become very limited. Now that we have invested in and approved a city plan other options will not be seen, at least not easily seen.
Other ways of growing a city
The third challenge I have with this plan is that it shines a light away from developing neighbourhoods where they are. It is destined to become like neighbourhood described by Thomas Vander Wall, below.
Santana Row is a 3 by 5 block grid of new urbanism mixed use and walkable planning (one of many of efforts by Federated Realty). It is a highly designed community that is an oasis or aberrant outlier in the whole of San Jose city, depending on one’s perspective. As stated by Gordon Ross’ wife, “it is a great place to walk around if you drive there”.
Santana Row heavily proscribed design of space and use focusses the ground floors of the 3 to 5 story building to stores and restaurants and the upper floors for office and living space. It could be viewed as quasi-self supporting (lacking industrial and agricultural elements) for the roughly 1,000 people who live/work there. This village has a strong central management that proscribes use, design, and development of what happens in the bounds of the 3 by 5 grid bounds. It is not designed for emergence other than varying occupants of the spaces, which can be somewhat flexible, but it is largely held with in the already defined bounds.
As more natural social environs can grow, morph, and be emergent at, within, and beyond its initial bounds this planned village is less emergent and flexible. Use is constrained, for good or bad, by the heavily designed space. It is a social space that has set infrastructure, use, and size constraints that keep the development functioning with the same of similar vibe and experience across time.
The kinds of neighbourhoods that I believe we should be encouraging are not completely emergent. That would be chaotic. What I’m pondering is what if we started with what we had?
I live in an area of Chilliwack that, according to Walk Score, is a solid 27 (out of 100). That means I really can’t walk to any business or amenity that I might need in a day. To walk to the nearest convenience store is 30 minutes round trip with half being up hill.. and we have weather and the occasional bear. This is a neighbourhood where lots of people, including me, walk a lot… for exercise, not to get things done.
Other than the neighbourhood stores – we have two, one on one corner and on on the other – we also have a private liquor store, a Japanese restaurant, a video store, tanning place, hair salon, small coffee place, and two pizza places. All of these are located on one corner. WT!?
What would it be like if some of these businesses were scattered around the neighbourhood so more people were likely to walk to them? By having only one commercial “corner” in a residential area it limits the possibility of having more services scattered across a larger area. Centralized design may solve some problems but limits possibilities overall.
If I want anything other than what my corner plaza offers I have to drive or take one of the infrequent buses. I would take public transit more often if it was cheaper and more convenient. That has to happen first. Why don’t we have small, electric (they can plug in at city hall now) powered vans that pick up from more places more often? Or better yet how about a fleet of shared smart cars and electric bikes. I can’t afford one personally but would love to be able to use something more economical for trips into the city proper. I work in the Fraser Canyon so need a 4 wheel drive with room for passengers but would really rather drive something more enviro-friendly when possible. To work, either of these ideas would need to be easy and cheap-ish. I’m thinking of the systems in Paris to rent bikes.
Anyone can pick up a bike at any metro station or anywhere there’s a “borne” (stand) of bikes, ride around for half an hour, and then leave it at any Velib’ stand.
The first half hour is free, and not only that, the bikes themselves are extremely cool, a sort of futuristic bike that makes you feel like there is nothing more high-tech and advanced than a bicycle. (bikes designed by French designer Patrick Jouin)
With smart technology all the reasons people had for thinking it wouldn’t work.. well things have changed.
I guess my point here is that instead of focusing so much time and energy on a prescribed downtown core facelift how about focusing on the areas where development is already happening and adding to those. Why aren’t we talking more about adding Live to existing Work – Play neighbourhoods like Eagles Landing fro example. Why aren’t we distributing services to neighbourhoods instead of putting dollars into concentrated design.
Moores Law and the speed of change
That brings me to the last reason for my reluctance to embrace the cities plans for the downtown core. Things are changing at a speed we have never seen before. It’s as if Moores law now applies to everything. What I mean is that the things we think are impossible today may be the obvious solutions tomorrow. Literally. That means we need to start thinking with a complexity mindset.
We don’t know the questions or the answers today because we haven’t really got a firm grasp about what might be possible tomorrow. The processes we use to make decisions, make plans and develop communities has to change to a more flexible and reflective model that facilities emergence. Collective intelligence is one way to improve both decision making and the execution of decisions or plans. In complex, adaptive systems, vision, mission, goal setting, aka traditional leadership models and tools will not work… or they will work but with unintended and unpredictable results.
Building on success
You know what gets me? There are some awesome examples of things that are working downtown. Party in the Park is a prime example. That event, working the way it did, should be looked at. It was a Probe. A safe to fail experiment in community building and connecting. Now we need to Sense and Respond. Why did it work? What about it worked? Did it fill a common need? What need did it fill? Does that need tell us something about community engagement? Does it’s success tell us something about our community? Is there an opportunity to fill that need in another way, at another time, in another space? What else could work? How would we know if something else worked? What is the amplification strategy? If it doesn’t work what can we do to stop or minimize?
Don’t go getting all “best practices” here or even “let’s have a six month long, closed door, invitation only, inquiry”. That’s not what I’m suggesting. I wondering about entering into a process and mind set that facilitates learning in the present and uses that knowledge to create another safe to fail experiment.
Party in the park was a safe to fail experiment that went well and will most likely continue to do well. Bulldozing part of the downtown core in the hope that some company somewhere might someday buy into the official city vision… I’m not so sure about that.
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Will the real early adopters please stand up, please stand up, please stand up…
Sorry, heard Eminem a few hours ago and “please stand up” is echoing around my brain…
One of my favorite bloggers is Harold Jarche. I have been reading his blog for the past year or so and its one of the few that I always make the time to read. I initially began to read it because my first blog was call Life in Permanent Beta so I thought we may have things in common – kismet, synchronicity, maybe. I was right and wrong. We do share many common interests but unlike me he actually understands Cynefin. He’s way ahead of me in so many areas lol. Anyway, his latest post has struck a chord with me that I can only decribe as resembling.. uhm envy… maybe…
New questions for job interviews
In the post he suggests asking prospective employees a set of questions around how they manage their learning. I think this is great idea and is something that I have been doing for a number of years. Learning is my “thing” so I make room for questions about learning in interviews and include it in performance reviews (when I have to do them, not my fave way to go) and of course I promote work place learning in all its many forms. One of my first attempts at promoting narrated learning at work was in 2004ish when I talked my employer into letting us use the then obscure Moodle platform as an intranet. The idea was to provide the space for staff and volunteers to create their own online portfolio of what they learned and examples of how they used that in practice. Keeping in mind that many people still didn’t have email addresses at that time… well lets just say it failed quickly. I won’t even go into the wiki experiment :-/
So when I read Mr. Jarche’s narrations of his work and learning I get it, I love it, I applaude it and in my own corner of my first world country I am still not seeing it in the work place. I see it online, a lot, but not in place based work environments.
In his latest post Harold suggest a great list of questions to ask at a job interview beginning with “What can you do for the organization today? Tell us about your PKM.” In my world I most often begin with “Do you have an email address?”
How many people use network technology to network?
One of the things we forget, we being those of us who have embraced technology, is that almost half of the folks in Canada and the US have not… embraced it that is. 50% of people over 16 are on Facebook. Outstanding! 50% are not. 30% of businesses use Twitter/Foursquare/LinkedIn. Fantastic! 70% do not. I can attest that in smaller communities of say 100K or less the numbers of social media users is even smaller. I am a Foursquare mayor of at least a half dozen local gas stations and cafes and all it has gotten me is strange looks. A recent HBR post reports the following stats:
50% of the population currently uses Facebook, and more than 37% use Twitter. Yet among Fortune 500 CEOs, the report says, only 7.6% are present on Facebook, only 4% use Twitter, and less than 1% use Google Plus. LinkedIn is the only social network where CEOs are slightly ahead of the general populace, the study concludes: Twenty-six percent of CEOs surveyed use LinkedIn, compared to 20.15% of the population at large.
So you may be thinking that I must work in a field that is comprised of non-professionals. Not so. I have a couple of official jobs and volunteer positions and all put me in direct contact with professional types. I am a health manager for four First Nations communities, I blog for a tech start up and I am on the board of a non-profit. Lets unpack the PKM and real technological use of each of these.
Aboriginal Communities
I helped create the communication toolkit for the First Nation Health Council’s Community Engagement Hubs. I have to say that the First Nations Health Council and the Interim First Nations Health Authority are perhaps the most transparent and forward thinking organization I have ever worked with. They embraced social media and networked approaches right from the beginning. However, this is not a reflection of how the rest of the varied Aboriginal populations in BC work. Many First Nations communities do not have stable internet connections. I work in the Fraser Canyon and I can say for certain that there are days and sometimes weeks that my office has no internet and at times no phone connection. And that’s only a couple of hours outside of Vancouver. Beautiful and rugged terrain with low populations has a price.
In these areas, where connectivity is sparse, inconsistent and s l o w people have not adopted the use of the internet, never mind developing a PKM strategy outside of their immediate family. I currently have several very professional staff who do not have email.. at all. My weekly sharing of what I learned this week (I narrate everything) always has a subject line that says “PRINT THIS FOR….”. This makes sense. Why would you adopt something you can’t access consistently.
The other side of this is that many Aboriginal communities and individual do have access and in fact were early adopters of technology. There is digital divide and there is an addition digital divide within communities. Some of this is due to connectivity challenges and some id due to socio-economics. Poor people, and Aboriginal folks lead the pack in the low income race, may have access to technology but its not easy access. There are barriers. Many, many barriers. That lack of access means low familiarity and until you get to the point where you are comfortable in the environment you are not likely to move into advanced use like using technology to grow a PLN.
Tech start ups
I love coders. They are a special group and I admire their collective ability to understand all that… code stuff. I can manage “Hello World” but that’s about it. Thank you WordPress and WYSIWYG editors! Coders do not blog. Coders do not read blogs. Coders do not partake in Twitter, Facebook, LinkedIn (unless you beg them to put up a profile so your company looks like it really does have staff). I know some do, most don’t. They do narrate their work for other coders but it’s not the kind of narration of work we are talking about here. There is no associated introspection around how this or that particular line of code made them feel or how it will change the world.. unless they are writing code for a game.. different story there… Many do use their own niche social networks like message boards to get help with problems or support others with work related challenges but not in the way we think of as networked learning. Same for graphic artists and other creative brainiac types. This is not a blanket statement based on fact, more of an observation. I know a lot of computer programmers, graphic artists and scary smart people. Many game, they don’t Tweet. If they use the internet at all away from work its for pleasure not for learning. If they use it for learning at work its with surgical like precision. I think it seems like they rule the social media space because the ones that are networking online do it really, really well. We all listen to them and the quality of their sharing makes it seem “as if” all technocrats frequente the online world that we think of as PLEs.
Non profit boards
Oh dear, board members, please check your email more than once a week. Please wake up to the potential of sharing your ideas, successes and challenges in an open, networked environment. This week I received several really interesting emails about learning opportunities for and by non-profits. Not a single one included an easy way to share the information. What I got was a pdf poster attached to an email. (insert really long drawn out sigh here). Again, many NPOs are brilliant at social media, social networking online, building capacity by narrating their work. yada, yada, yada.. and most are not. I sit on one board of 10 people with a support person and an executive director and not a single one uses Twitter or LinkedIn. Two do use Facebook but that is a recent adoption for them. None blog or read blogs, most have no idea what a blog is. Unbelievably the Facebook page I set up for them has a growing list of page Likes and is proving to be really useful .They are “getting” Facebook but are miles away from “getting” the value of a PKE, PKN or PKM. What makes that ok is that so are the majority of people.
Where are we on the adoption of innovation curve?
I am not sure but I suspect that we are not nearly as far along as we think we are. Those at the bleeding edge have a perspective not shared by the majority. Lee Smallwood (@leesmallwood on Twitter) explains this best on his blog by sharing the two graphics below.
So I’m a little envious of companies and organizations that can ask those kinds of question now. “Show me your wirearchy” will no doubt be part of the future interview, which will probably not be face to face.. We aren’t there yet. I hope we get there soon.
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