Are you a ______ phile?

Reading Time: 2 minutes

On Friday I was playing around on Twitter, as I often do, and someone posted a link to this new site http://phile.com/learn_more. I checked it out and promptly forgot who posted it.. (sorry) remember I have multiple Twitter profiles and confuse easily.  Anyway, I checked it out and was pretty blown away by what I found. I wasn’t blown away so much by the astounding beauty of the site although it is quite nice. What blew me away is that it is EXACTLY what I asked for just before Christmas.

During October and November of this year I took part in a series of community consultations hosted by the city of Chilliwack. The official website with all the information about that process is here. During the consultation I drove more than one attendee a little batty as I kept repeating that what we needed, as a starting point, was a thorough and community generated assess map. We needed to know what and where our health related assets and resources were and we needed an idea about what the good people of Chilliwack thought of them. I said, a few too many times perhaps, was that what we need is an online place that works like a wiki but better. It has to be easy to use, with no or really, really low barriers to posting. It has to have maps, links, and photo or video capacity and it has to include a rating and comment option. Seriously, that’s what I asked for. I think one guy “got it” but for the most part I was met with glazed over expressions. Uhm.. I’m kinda used to that.

One of the questions the awesome facilitators asked during the wrap up was – What are you willing to commit to, to keep this process going? I committed to creating an online space, which I did quite promply, cos she made us sign our pledges (smart woman that Vicki McLeod). I decided that a Ning site would be the easiest to set up and would encourage ongoing collaboration. The site is http://chilliwackhealthiercommunities.ning.com/ and now has a whopping 27 members, which is pretty good for Chilliwack.

Although Ning meets some of the needs there is not as yet a really good widget that allows for the creation of a wiki-like application as I had envisioned. But then, out of the blue, there was .Phile. How cool is that? So our little community driven Ning site has sister site http://chilliwack.phile.com/ now under construction.

I do have to give extra props to the developers of .Phile. I had only been registered on the site for about 12 hours when I received an email from them inviting feedback. They even provided the option of simply responding to the email to provide feedback or ask questions. I truly appreciate that time saver for me. I responded and got an email back from a real honest to goodness human within hours. I love that (So tired of canned email responses with ticket numbers. I know, I know, they are a necessary evil).

I can see all kinds of uses for .Phile, including uses in education, clubs, committees, non-profs… the list goes on and on. .Phile is in beta so still in development and has a way to go but it has promise and personally I love it… I have to, I asked for it 😉

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Finding Group Values

Reading Time: 3 minutes

Yesterday I facilitated the inaugural meeting of a committee that is tasked with developing community driven health plans. The group was made up of representatives from several First Nations in the Fraser Valley including a few Youth and Elders, all interested in creating healthier communities.

I sent out a basic framework for an agenda as I wanted the group to feel from the onset that it was their group, their process and I was only present to provide support. My hope was that they would be ok with what I suggested but I was more than prepared to go with whatever flow they wanted. We ended up following the agenda which only had a few items; Introductions, Background, Values, Vision, next Meeting Date, Close. This is what I posted in the actual room.

Hub committee Nov 6 2010 004 agenda

I have been facilitating group process for a long time. I began facilitating in one of the most difficult environments to work in, corrections. My first groups were made up of offenders who were directed to attend or else. The or else being they would lose “good time” which was always heard as “you will get more jail time added on”. To say they were reluctant would be a bit of an understatement.  After a few years I graduated to working with lifers, sex offenders and offenders with mental health challenges.

What I discovered was that these groups of individuals, when it came to group process, were not significantly different from the groups of professionals I also worked with. I found this out due in part to an exercise I have shared with all my groups since I first began doing group work. I begin all group processes with a simple values exercise.

Begin by asking each person to think about what they love to do. Then go around the room and ask each person to share one thing they love to do and how they feel when they do that. Invariably you will end up with a flipchart that looks something like this. (ok, yours might be neater than mine)

Hub committee Nov 6 2010 005 personal values

There is one notable difference. What differs is the Means Values. The things we each do to get to that end state, that End Value. With some of my institutional groups the list of activities includes sex, drugs, stealing cars and the bike they are referring to is a Harley more often than a Schwinn. However, the End Values, they never differ. These Values are universal. We all want the same outcomes to our activities, we want to feel good, to feel free, strong, alive, at peace, safe, or as has been often quoted “Every man will sit under his own vine and under his own fig tree, and no one will make them afraid…”.

Yesterday’s group was no different. The generated a list of personal Values that was universal. The next step was to reverse the process in order to come up with a list of group Values and a list of activities or behaviours that was representative of the group’s purpose.

To do this we used large index cards and asked folks to write one value on each card with the understanding that we were now thinking of what would be important to the committee. The group generated about 40 cards which we laid out and began to sort, grouping similar values together. We ended up with about 25 distinct Values which we transferred to flip charts.

Hub committee Nov 6 2010 007 grp values sort

We then voted. Each person was given a page of labels and the instructions for this part were to use 5 of the labels to vote for the Values they thought were most important. (We used numbered labels because I will be transferring the input and votes to ThoughtStream, dots could have also been used) The added constraint was that they could give one Value no more than three votes. In short order we had our top six group Values.

Hub committee Nov 6 2010 011 top 6 values

Next was the hard part. We had to come up with behaviours or activities that represented each of the Values.

To do this we used large post its and each person had to list one behaviour or activity for each of the six Values. If you have ever tried to do this you know how difficult it can be. Reverse engineering a Value is not that intuitive a task. But we did it.

Hub committee Nov 6 2010 013 values to behaviours

Each of the six Values was on its own flipchart sheet and each sheet was now filled with post-its that listed behaviours or activities that reflected the Value. The next step was to do a reverse vote. That is place a label on the post-its that you don’t think should be included or that you think needs to be reworded. We only had four post-its that got any votes so discussing these was not a long process, in fact we reworded all four in about 10 minutes.

Beginning to end we were only together for 3 ½ hours during which we set the foundation for the next process of creating a Vision, Mission and Objectives. By focusing on shared values at the onset we created an atmosphere of trust that is so critical for the development of any kind of team.

For more on building trust in teams I highly recommend Patrick Lencioni’s Overcoming the Five Dysfunctions of a Team. For more on Values check out the Barrett Values website.

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