Trigger warning. This is a more political post than usual for me. If political commentary offends you, walk away. Reflecting on Remembrance Day In honor of Remembrance Day, I decided to dedicate a few hours to reflect on—and, to be honest, learn more about—the two world wars. Like many in my generation, I have…
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AI for Advocates
I’ve been an advocate on and off for a very long time. Many of my jobs included advocating for clients who were entangled in the justice, mental health, and substance abuse treatment systems. It’s meaningful, often challenging, and to be honest sometimes heartbreaking work. Needless to say I have a soft spot for the…
From chatbots to AGI: 12 types of AI you should know about
Sorting out your AI options With so many types of AI emerging it’s easy to get confused… This post aims to help sort them out, maybe not as neatly as the Hogwart’s sorting hat, but hopefully helpful enough to add a bit of clarity. First, let’s review the basics —specifically, Large Language Models (LLMs)….
Slide deck magic with Gamma
Do you create PowerPoints? This app’s for you! Tired of spending hours creating presentations? Gamma is an AI-powered app that makes creating presentations, webpages, and documents super easy. Just paste or upload your content or URL, choose your output type (presentation, webpage, or document), and let Gamma do the work. You can customize the…
A customer support experience journey
I’ve been making my way through an issue accessing my ChatGPT Pro account for the past week. To make this a more pleasant experience for me I’ve copied the support thread into NotebookLM and have unexpectedly (OK, I was hoping this would happen) co-produced an amazing advice podcast on how to provide great customer…
AI mashup
I had a few minutes earlier this week so I decided to do an experiment using two free AI platforms – Perplexity.ai and NotebookLM. To reduce bias I asked ChatGPT to describe and compare them. ChatGPT, developed by OpenAI, is a conversational AI designed to help with a wide range of tasks like answering…