There seems to be ongoing confusion about social media strategy. The best quote I’ve seen regarding this comes from Olivier Blanchard‘s book Social Media ROI. He says: Whenever I hear people say that their company either has or sells a “social media strategy”, I cringe. There is no such thing as a “social media strategy”. It is…
Blog
I’ve been Twitterized by Visual.li – Have You?
Infographic creation tools from Visual.li are now available. YAY! I love infographics but struggle to create my own custom graphics. Now I can get a lot of help from the folks at Visual.li. In addition to the example below you can now create custom infographics about your favorite hashtag, your Facebook timeline and a whole lot…
Marshall McLuhan – The World is a Global Village (CBC TV)
This classic McLuhan clip predicted so much of what we’re seeing now. McLuhan enters the video at the 2:45 minute mark and suggests that there is a difference between book readers and those who were at that time embracing the “new” media of radio, television and movies. He uses the term being “with it”. He…
Business Blogging 101
Last night I went to a great local, business focused, Meetup to see what the presenter Owen Clark of ByzHub fame had to say about creating blog content. The title of the presentation was How to Create 60 Days of Content in 60 Minutes and as someone who has multiple blogs this seemed like a great way to…
Customer Relations, Twitter and Warm Fuzzies
I just had the best phone call from my cell phone carrier, Fido. I’ve been with them for years and although no relationship is perfect, for the most part I’ve been pretty happy with their service. For the past few days I’ve been ignoring their calls though. I’ve been busy and just didn’t want to…
What Stops Groups from Working Together Effectively – Overcoming Bias
This is a follow up to an earlier post on The Role of Diversity in Knowledge Management. The focus of that post was directed more towards knowledge management but it was also a post about how groups collaboratively make decisions or find innovative solutions. This is a continuation of that post. Inhibiting Factors An effective route to any…