Last night I went to a great local, business focused, Meetup to see what the presenter Owen Clark of ByzHub fame had to say about creating blog content. The title of the presentation was How to Create 60 Days of Content in 60 Minutes and as someone who has multiple blogs this seemed like a great way to…
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Customer Relations, Twitter and Warm Fuzzies
I just had the best phone call from my cell phone carrier, Fido. I’ve been with them for years and although no relationship is perfect, for the most part I’ve been pretty happy with their service. For the past few days I’ve been ignoring their calls though. I’ve been busy and just didn’t want to…
What Stops Groups from Working Together Effectively – Overcoming Bias
This is a follow up to an earlier post on The Role of Diversity in Knowledge Management. The focus of that post was directed more towards knowledge management but it was also a post about how groups collaboratively make decisions or find innovative solutions. This is a continuation of that post. Inhibiting Factors An effective route to any…
Top 10 List of Tools for Learning – 2011
Jane Hart is in her fifth year of coordinating what is possible the best list of tools used for learning. The emerging list is amazing. This is my list of tools that I find the most value in. Some I value because I learn so much by using the tool and some because I have…
Diversity & Knowledge Management
How do we incorporate diversity into leadership and knowledge management practices? What tools can we use and what do we need to believe, think and understand in order to include diverse knowledge? I’ve been pondering questions like this for quite a while. Here’s what I have found. James Surowiecki’s book The Wisdom of Crowds?(2004) talks…
The Brainstorm is Dead! Long Live the Brainstorm!
While consensus has its place in decision-making, it can’t get to the hard answers and narrowing down ideas elicited by the group is one place where group decisions would never get anywhere. In a recent post from The Innovationist titled The Hard Part: Sorting through all these ideas (quoted above) the suggestion was made that you…





